Employment Opportunity-Customer Service Associate


Customer Service Associate – Part Time to Full Time

The Job

A Customer Service Associate is responsible for primary client contact and acts as a liaison between the client and the animal care staff. This position is responsible for checking in and checking out boarding and grooming animals, the scheduling of boarding, grooming and training clients, answering the phone and greeting and assisting clients with purchases. This position includes advising on different foods and supplies, interfacing with groomers and pet care associates regarding the instructions, health and general well-being of pets in our care, running the cash drawer and credit card machines and end of day reports. Also required is the stocking and fronting of merchandise, checking in of shipments when applicable, verifying vaccinations as needed, basic administrative tasks as requested, keeping the retail area tidy and clean, and other general duties as requested. Some kennel duties may also be assigned as needed.

There is currently a part time position available. Shifts vary from 5 to 12 hours in length and will average from 15 to 25 hours per week.  Weekend shifts, evening shifts and other holiday shifts may also be required.

While experience is preferred, we will train the right person. Continued employment will depend on your ability to perform your assigned duties accurately and your customer service and animal handling skills.

If you are interested in this position, please review our job requirements and company information below.

Company Information

Green Acres Kennel Shop
1653 Union Street
Bangor, ME04401-2204

In business since 1965, Green Acres Kennel Shop, located at 1653 Union Street, is committed to pet friendly, force-free pet care. We offer boarding, daycare and grooming for dogs and cats, as well as pet behavior consultations and group and private dog training classes. Voted Best Kennel every year since 2002, Best Pet Store every year since 2007, Best Dog Trainer every year since 2011, and Best Pet Groomer every year since 2013, the Green Acres retail store offers a wide variety of wholesome pet foods, treats and quality supplies. We are a proud member of The Pet Professional Guild.

Job Requirements

  • Commitment to quality and compassionate pet care
  • Ability to work safely with a variety of animal species and temperaments
  • Great interpersonal and communication skills
  • Computer literacy
  • Motivated self-starter that is accountable and dependable
  • A valid Maine driver’s license
  • Reliable transportation
  • Ability to lift 50 pounds
  • Ability to be on your feet for lengthy periods of time
  • Ability to work weekends, school vacations and holidays
  • Ability to work with limited supervision
  • Ability to use a Windows based computer

Education Requirements

High School Diploma, further advanced education a plus


  • Employee discounts on services and products
  • Company supplied shirts
  • Company functions
  • In-house educational programs
  • The pride of working for a quality pet care service provider

Contact Information

Please send a resume, three work references, salary history and a completed application to: 1653 Union St., Bangor. You may pickup an application at Green Acres or download one as a PDF file in the “About Us” section of our website (www.greenacreskennel.com). No calls please!


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