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Is the staff courteous and friendly to both you and your pet?
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Do they seem to truly enjoy your pet?
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Is the facility clean?
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Are the staff ABKA Certified Pet Care Technicians?
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Is the kennel a member of the ABKA?
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Does the facility have the proper licenses? Anyone boarding pets for a fee must have a Maine kennel license.
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Does the facility have a formal disinfection protocol?
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What are the vaccination requirements? Will they accept titers?
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How are dogs evaluated for playtime? What is the staff to dog ratio for playtimes? We recommend no more than 5 dogs per staff member.
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What are the facilities feeding procedures? Can you bring your own food?
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What are procedures and policies for dealing with pets requiring medications?
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What does the facility do if your pet requires veterinary care?
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Does someone live on-site? If not, who checks the pets at night? What do they do in case of an emergency?
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Does the facility have a protocol for dealing with parasites like fleas?
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Can you bring your pets toys and bed?
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Does the facility require a boarding contract to protect you and the facility from any misunderstandings
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Lastly, ask if it is a “Pet Friendly” facility