PODCAST – Dog Training Questions for Don and Kate with special guest host Dr. Mark Hanks – part 2

18JUL15-Dog Training w-Mark Hanks-Part-2 400x400Dr. Mark Hanks from Kindred Spirits Veterinary Clinic has been a frequent guest on The Woof Meow Show, giving Kate and I several opportunities to “pick his brain” about a wide variety of topics. For quite some time he’s been asking to “host” the show and to turn the tables so to speak; interviewing Kate and I and asking us questions about animal behavior and training.

In this episode Dr. Hanks asks Kate and Don about: Green Acres holistic approach to training (husbandry, nutrition, body language, ethology, and training) and how we work with families to understand their dog and the importance of having a good foundation of education so people can better understand their dogs, how some students may attend class without their dog either because their dog is sick, in heat or simply because the dog learns better at home, private training options at Green Acres, the critical period of puppy socialization and habituation, why socialization needs to be actively planned and implemented by owners – it doesn’t just happen, what do you do you when want your puppy to be a therapy dog, the difference between therapy dogs, service/assistance dogs, and emotional support dogs, the fake service dog epidemic, can you teach an old dog new tricks, how do you deal with constant barking, and how do you deal with clients that need the dogs behavior changed tomorrow.

You can listen to this episode of The Woof Meow Show at: http://traffic.libsyn.com/woofmeowshow/WoofMeowShow-2015-07-18-Dog_Training_Questions_for_Don_and_Kate_w_guest_host_Dr_Mark_Hankspart-2.mp3

You can download this episode of The Woof Meow Show at the Apple iTunes store, or you can download it at: http://woofmeowshow.libsyn.com/webpage

You can listen others episodes in this series at the links below.

Pet Behavior Counseling and Don and Kate – 10JAN15 – http://www.greenacreskennel.com/blog/2015/01/10/podcast-pet-behavior-counseling-and-don-and-kate-with-special-guest-host-dr-mark-hanks/

Dog Training Questions for Don and Kate, part 1– 12JUL15 – http://www.greenacreskennel.com/blog/2015/07/12/podcast-dog-training-questions-for-don-and-kate-with-special-guest-host-dr-mark-hanks-part-1/

Dog Training Questions for Don and Kate, part 3– 26JUL15 – http://www.greenacreskennel.com/blog/2015/07/27/blog-post-27jul15-podcast-dog-training-questions-for-don-and-kate-with-special-guest-host-dr-mark-hanks-part-3/

For more information on the Woof Meow Show go to: http://www.greenacreskennel.com/woof-meow-show/the-woof-meow-show

©2015, Donald J. Hanson, All Rights Reserved <Click for Copyright and Use Policy>

PODCAST – Dog Training Questions for Don and Kate with special guest host Dr. Mark Hanks – part 1

11JUL15-Dog Training Questions for Don and Kate w-Mark Hanks-Part-1 400x400Dr. Mark Hanks from Kindred Spirits Veterinary Clinic has been a frequent guest on The Woof Meow Show, giving Kate and I several opportunities to “pick his brain” about a wide variety of topics. For quite some time he’s been asking to “host” the show and to turn the tables so to speak; interviewing Kate and I and asking us questions about animal behavior and training.

In the second of four shows in this series, Dr. Hanks interviews Don and Kate about their experiences as professional dog trainers. He asks Kate and Don about: how training has changed in the past 26 years since Mark began his practice, why training a dog is important, the importance of training for mental enrichment, how breed effects training and compatibility with a family, how human intervention has adversely effected health and behavior, researching dogs before one decides what dog and breed to get, making temperament a key decision when picking a dog, what we typically teach a client and their dog, Green Acres holistic approach to training (husbandry, nutrition, body language, ethology, and training), inadvertent reinforcement of undesirable behaviors, the continuing necessity to refute antiquated and inaccurate myths about canine behavior, the optimal age for starting training,  the structure of Green Acres training classes, Green Acres program to help parents find the best pet for them, how family lifestyles have changed and how that affects time for a dog, knowing when to wait before starting a group training class, and how they deal with special needs rescue dogs.

You can listen to this episode of The Woof Meow Show at: http://traffic.libsyn.com/woofmeowshow/WoofMeowShow-2015-07-11-Dog_Training_Questions_for_Don_and_Kate_w_guest_host_Dr_Mark_Hankspart-1.mp3

You can download this episode of The Woof Meow Show at the Apple iTunes store, or you can download it at: http://woofmeowshow.libsyn.com/webpage

You can listen others episodes in this series at the links below.

Pet Behavior Counseling and Don and Kate – 10JAN15 – http://www.greenacreskennel.com/blog/2015/01/10/podcast-pet-behavior-counseling-and-don-and-kate-with-special-guest-host-dr-mark-hanks/

Dog Training Questions for Don and Kate, part 2– 19JUL15 – http://www.greenacreskennel.com/blog/2015/07/19/podcast-dog-training-questions-for-don-and-kate-with-special-guest-host-dr-mark-hanks-part-2/

Dog Training Questions for Don and Kate, part 3– 26JUL15 – http://www.greenacreskennel.com/blog/2015/07/27/blog-post-27jul15-podcast-dog-training-questions-for-don-and-kate-with-special-guest-host-dr-mark-hanks-part-3/

For more information on the Woof Meow Show go to: www.woofmeowshow.com

 

©2015, Donald J. Hanson, All Rights Reserved <Click for Copyright and Use Policy>

Dog Behavior – Dominance: Reality or Myth

Listen to a podcast on this topic that first aired on The Woof Meow Show on March 21st, 2010 by clicking here

It was in the September of 2002 that the first version of this article appeared in Paw Prints, the Green Acres Kennel Shop newsletter. I update the article on a regular basis because sadly there are still too many people, some of them animal professionals, and some who try to play the part on TV, promulgating the dominance myth. Unfortunately a popular reality TV show has captured people’s attention and is talking about dogs as pack animals and again perpetuating the idea of using “calm-assertive energy” (read: fear and intimidation) to resolve issues with problem dogs.  Like most “reality” TV shows there is very little that is real here. The methods and approach used on this show are contraindicated by science and behavioral experts and many consider them inhumane. Unfortunately, many viewers do not seem to understand that the show is edited but instead believe “miracles happen in 30 minutes.” Even though each show contains a disclaimer; “please do not attempt any of these techniques on your own, consult with a professional,” people do try these techniques at home and cause further harm to dogs that are already suffering. As result the two largest organizations of professionals that deal with animal behavior; the American Veterinary Society of Animal Behavior (AVSAB) and the Association of Pet Dog Trainers (APDT) have issued official positions warning against the use of the dominance approach in training or dealing with behavioral issues with dogs. In 2010 Green Acres elected to do the same in an effort to educate dog lovers about our position on this topic. That position statement can be found on our web site at http://www.greenacreskennel.com/dog-behavior-and-training/position-on-the-use-of-dominance-and-punishment-for-the-training-and-behavior-modification-of-dogs OR http://bit.ly/g6Pqq5

If you attended a dog training class anytime  through the 1990’s, if you read any dog training books written during this period, or if you have had any behavioral issues with your dog, then you have most likely heard about dominance. You were probably told that in order to prevent your dog from becoming dominant that you had to do one or more of the following things:

  1. Always go through doorways first,
  2. Always eat before your dog,
  3. Never allow the dog on furniture where they might be elevated above you,
  4. Never allow the dog to sleep on your bed,
  5. Always punish your dog for stealing or chewing things that belong to you,
  6. Push your dog away when they jump up or paw at you, and
  7. Never let your dog pull on leash.

Essentially you were advised to be ever vigilant and to show your dog that you were the boss in order to prevent him from taking over your home and becoming disobedient and even possibly aggressive.

The Myth

The concept of the dominant dog was based on an experimental model of how wolves interact socially within a group. The wolves being studied were described as having a strict, force-based hierarchical structure where one male and one female were always the dominant ones, also known as the alpha pair. These dominant wolves had first access to the resources necessary for survival: food, water, and a mate, and fought to maintain these resources. The other wolves in the pack were constantly challenging the alphas so that they could take their positions and have first access to the resources. Someone then extrapolated that since wolves and dogs are biologically the same species, dogs must also be struggling for dominance amongst each other and with us.

This myth that dogs were striving to be the alphas over us led to the philosophy that we must always maintain dominance over our dogs and that the best way to do that is to use physical and mental intimidation, just like the captive wolves used with each other. This philosophy was pushed in a popular book of the 1970’s, How to Be Your Dog’s Best Friend, by the Monks of New Skete. The Monks included detailed instructions for physically disciplining your dog. They recommended hitting your dog hard enough under the chin so that it hurts and shaking the dog by the scruff of their neck while yelling at them. The Monks described something they called the alpha wolf rollover as the ultimate punishment for the most severe disobedience. This involves grabbing the dog by the scruff of their neck, and firmly and rapidly rolling the dog on its back and pinning it while making eye contact and yelling at the dog. In their book the Monks asserted that these disciplinary techniques are what a mother wolf would use in the wild to discipline her pups.

The fact is the Monks had no idea what they were talking about, and some of them have since recanted this particular method of punishment, as the “alpha wolf rollover” does not happen with wolves. The Monks of New Skete were not alone in their flawed understanding of canine behavior. The concept of dominance and putting the dog in its place was, and in some cases still is, very pervasive in the field of dog training.

My first personal experience with the alpha wolf rollover occurred in 1991 at the very first dog training class that I attended. Based on the recommendation of our veterinarian, Paula and I were taking our 12 week old Cairn Terrier puppy, Gus, to an obedience class.  It was the first night of class and all of the puppies were expected to sit on command. When Gus would not sit, the instructor told me I had to show him who was boss and make him sit, and if he still wouldn’t do it, then I should alpha roll him. Well Gus wouldn’t sit (I know now he had no clue what I was even asking for) and so I was told to “alpha roll him!” I soon had a terrified (unknown to or disregarded by everyone) puppy, flat on his back, pinned to the floor, eyes rolling, body writhing, mouth growling and snapping at everything. The instructor was really adamant now: “We can’t have that! Grab his muzzle and clamp it shut!” My instincts said “Whoa! That’s not safe!” but these people were the “experts” so I grabbed Gus’ muzzle in my hand. Instantly, I felt his canines puncture my palm. As my blood started dripping on the floor, Gus broke free and moved as far away from me as he could. There is something to be said for listening to your gut instincts. Gus listened to his; I failed to listen to mine. Unbeknownst to me at the time, everything that I had read and been taught about the alpha wolf rollover was based upon flawed knowledge. My puppy was afraid for his life and it was my fault.

The “alpha wolf rollover” or other methods of physical punishment have no place in dog training. They are:

  • Dangerous and a great way to give your dog a good reason to bite you.
  •  Damaging to the relationship between pet parent and dog. It teaches them to mistrust you.
  •  A great way to make a good dog aggressive – aggression by the pet parent will result in escalated aggression by the dog.

Patricia McConnell, Ph.D. describes these methods in her book, The Other End of the Leash – Why We Do What We Do Around Dogs: “So much old-fashioned obedience training could be summarized as, Do it because I told you to and if you don’t, I’ll hurt you.”

As for Gus and me, I do not really remember much of what happened next other than being offered ice for my hand as Paula worked with Gus for the remainder of the class. In fact, Gus and I were rather wary of each other for quite some time and I let Paula take him to the rest of his classes for the next year. Over time and lots of games of tennis ball, Gus and I learned to trust one another again and started having fun. As I started to learn more about dogs I discovered that there were far better ways to train a dog than with fear and intimidation and trying to be dominant.

The Reality

The wolves being studied that resulted in the conception of the dominance construct were not a pack of wolves living in the wild but were in fact a mixed non-familial group of wolves living in a fenced enclosure, some as small as 5 acres, with far less resources than what would be available in the wild. This was not a normal family of wolves nor were these wolves in a typical environment. They were forced to live under extremely stressful and unnatural conditions. Is it any wonder they became aggressive?

We now know that true wolf packs, living in the wild, do NOT have a strict, force-based hierarchical structure. In Alpha Status, Dominance, and Division of Labor in Wolf Packs, biologist L. D. Mech notes “… in natural wolf packs, the alpha male or female are merely the breeding animals, the parents of the pack, and dominance contests with other wolves are rare, if they exist at all. During my 13 summers observing the Ellesmere Island pack, I saw none.” What Mech observed was a family of wolves: a breeding pair, pups and possibly some of last year’s pups. The breeding pair provides for and raises the young until such time that they move on to start their own pack and families. This is how a typical wolf pack in the wild interacts. In order to survive they must work together. If they were constantly fighting one another they would not live to reproduce.

Regarding the role of the alpha-wolf-roll-over, noted wolf ethologist Erich Klinghammer, Ph.D., Professor Emeritus of Purdue University and the founder of Wolf Park has this to say: “As for myself, the so-called alpha roll over practiced by some is nonsense. The context in which people do it with dogs does not coincide with the situation in which a wolf actively submits to a high ranking wolf.” “There is really a big difference between wolves and dogs. To simply extrapolate from wolves to dogs is at best problematical.” And renowned ethologist and canine behaviorist Patricia McConnell, Ph.D. in her book The Other End of the Leash says “Forcing dogs into ‘submission’ and screaming in their face is a great way to elicit defensive aggression.” “Within their social framework you are acting like a lunatic.”

Not only were we in error in our understanding of the structure of wolf pack, we also now have a significant amount of evidence that dogs and wolves are behaviorally very different. In his book Dogs, evolutionary biologist Dr. Raymond Coppinger states: “Dogs may well be closely related to wolves but that does not mean they behave like wolves. People are closely related to chimps but that doesn’t make us a subspecies of chimpanzees. Nor does it mean we behave like chimps.” Coppinger goes on to explain some of the differences between dogs and wolves:

  1. Dogs are not as quick at learning and have poor problem solving skills,
  2. Dogs have smaller brains,
  3. Dogs are easily tamed,
  4. Dogs are better scavengers, and
  5. Even when feral, dogs do not have a pack structure.

Based on his observations and study of dogs throughout the world, Dr. Coppinger states, “I don’t think a dog knows what people are talking about when they exhibit this “alpha wolf” behavior. Dogs do not understand such behaviors because the village dogs didn’t have a pack structure; they were semi solitary animals.” “In fact, contrary to popular belief, dogs around the world do not (or only rarely) exhibit ‘pack’ behavior.”

So, if my dog Is not dominant, why does he misbehave?

So, if wolves do not have a rigid force-based hierarchy and dogs are not really wolves and do not form a dominance hierarchy, why then do some dogs exhibit some of the obnoxious, undesirable behaviors which in the past have been attributed to dominance? I believe the following are some of the most common reasons we see undesirable behaviors in dogs:

Unrealistic expectations – Many people expect dogs to be furry little people with human values and morals. They do not like that dogs exhibit normal canine behaviors such as mounting, sniffing butts, and jumping up on people, just to name a few. Some of the behaviors we find undesirable are perfectly normal for dogs.  Not accepting these actions as being normal canine behaviors is simply unrealistic.  However, if we find something such as mounting undesirable, we can easily teach our dog “sit” or “leave it.” This gives the dog something else to do that is mutually exclusive to mounting. For some illogical reason people expect a dog to always comply with every command they give. How many people do you do know that always do everything they are told to do?

Failure to manage the dog and its environment – Dogs are scavengers and are always looking for food. If your dog steals a steak off the countertop it is not because they are trying to become dominant, it is because steaks taste great to them and we left the dog and the steak in a situation where this could happen. We need to take advantage of the fact that we are smarter than the dog and be responsible by managing the environment so that the dog cannot behave inappropriately. If a dog is successful in a behavior, it will be repeated, not because it is dominant but because it has learned the behavior is rewarding.

Failure to train the dog – Too few people take the time to successfully complete at least one training class with their dog, or follow through with an adequate level of training at home. These dogs are then presumed to “know better” when in reality they are being expected to do calculus when they have only been taught basic addition. Often these dogs are then labeled “dominant”. Every dog needs to be trained and needs to be trained for life. The best way to train any animal, dog or human, is by rewarding the dog for behaviors we like.

Fear of their guardian – Physical punishment and even lots of yelling are going to cause your dog to fear you. When a dog is afraid it will try to done of two things, run away or fight. Fighting often involves biting.

Unintentional training – Many people do not realize that they are rewarding the dog for the behaviors they do not like. Chasing the dog when he steals a sock rewards the dog for stealing, pushing him off when he jumps up rewards him for jumping, and letting him go forward with the leash tight is rewarding him for pulling on leash. We cannot blame the dog when we reward these undesirable behaviors.

Allowing the dog to train you – A lot of “dominance” issues involve dogs that have essentially become spoiled brats. Dogs do what works, and if they find they can stay on the couch by growling or get attention by pawing at you, then that is what they are going to do. These dogs are not dominant; they have quite simply done a very effective job of training you, instead of you training them.

Physical Punishment – Choosing to train with physical punishment is more likely to result in “dominant” like behaviors such as growling and snapping, because it puts the dog in a position of fearing for its safety. Tools such as shock collars and choke collars are designed to cause the dog fear and pain. When a dog is afraid or feels pain he will respond accordingly. Rather than rewarding desirable behaviors, punishment for undesirable behaviors creates a dog that is always on the defensive and afraid that making the wrong choice will cause pain.

Failure to meet the dog’s needs – While not really associated with dominance, a common reason for undesirable behaviors in dogs is our failure to meet our dogs’ needs for physical exercise and mental stimulation. Stealing a sock or underwear is a great way for the dog to get the attention he wants and needs. To a dog, it can be very rewarding to be chased and yelled at, especially if this is the only exercise or play their guardian provides.

Emotional issues – In my experience most aggressive behavior by dogs is not due to “dominance” but is due to an emotional reaction, fear and anger being the most typical. A dog that is afraid is a dog under stress and like a person under stress can react very irrationally, and if they feel threatened very forcefully. Sadly there are still trainers that tell people to punish their dogs for growling or advise them to force the dog into a sit-stay and allow people to pet it until the dog becomes comfortable. This would be akin to taking a person afraid of snakes and tying them in a chair and allowing snakes to crawl all over them. This approach is certainly not humane and is more likely to make the fear worse. Dogs with emotional issues can be helped, but a training class is usually not the answer. An individual behavior consultation would be our recommendation in this situation.

Undesirable behaviors in dogs that are attributed to “dominance” are not due to a pack driven instinct of the dog, but rather are due to our failure to take responsibility for the dog’s needs, and to properly, humanely train ourselves and our dog. If a dog is “dominant” it’s because we have trained them to be so.

Strive to be good guardians and provide your dogs with everything they need, including food, water, shelter, training, mental stimulation, physical exercise and common sense management. This way they will not learn the undesirable behaviors that in the past have been erroneously attributed to dominance.

For a more information on the dominance myth, we recommend the following books and articles:

Recommended Reading for Further Education

Books

Dogs: A New Understanding of Canine Origin, Behavior and Evolution, Raymond and Lorna Coppinger, University of Chicago Press, 2001.

Dominance: Fact or Fiction, Barry Eaton, 2002.

Dominance Theory and Dogs Version 1.0, James O’Heare, DogPsych Publishing, 2003.

Don’t Shoot the Dog – The New Art of Teaching and Training (2nd edition), Karen Pryor, Bantam Books, 1999.

On Talking Terms With Dogs: Calming Signals, Turid Rugaas, Dogwise Publishing, 2006.

Stress in Dogs, Martina Scholz and Clarissa von Reinhardt, Dogwise Publishing, 2007.

The Culture Clash, Jean Donaldson, James & Kenneth Publishers, 2005.

The Power of Positive Dog Training, Pat Miller, Howell Book House, 2001.

Videos

Tough Love: A Meditation on Dominance and Dogs, Anchorhold Films, 2012, https://www.youtube.com/watch?v=OIjMBfhyNDE

Extended interview with Adam Miklosi, Ph.D. on the dominance myth. http://video.pbs.org/video/1488005229

Articles

American Veterinary Society of Animal Behavior 2009. AVSAB Position Statement on the Use of Dominance Theory in Behavior Modification of animals. (http://avsabonline.org/uploads/position_statements/dominance_statement.pdf)

American Veterinary Society of Animal Behavior 2007. AVSAB Position Statement – Punishment Guidelines: The use of punishment for dealing with animal behavior problems. (http://avsabonline.org/uploads/position_statements/Combined_Punishment_Statements1-25-13.pdf )

Association of Professional Dog Trainers 2009. APDT Position Statement on Dominance and Dog Training (http://www.apdt.com/petowners/choose/dominance.aspx)

Association of Professional Dog Trainers 2009. Dominance Myths and Dog Training Realities (http://www.apdt.com/petowners/choose/dominancemyths.aspx )

Blackwell, Emily J., Twells, Caroline Anne, Seawright, Rachel A. Casey. 2008. The relationship between training methods and the occurrence of behavior problems, as reported by owners, in a population of domestic dogs. Journal of Veterinary Behavior: Clinical Applications and Research, September/October 2008, pp 207-217. (http://www.journalvetbehavior.com/article/S1558-7878%2807%2900276-6/abstract )

Bradshaw J.W.S., Blackwell E.J., Casey R.A. 2009. Dominance in domestic dogs – useful construct or bad habit? Journal of Veterinary Behavior: Clinical Applications and Research, May/June 2009, pp 135-144. (http://www.journalvetbehavior.com/article/S1558-7878%2808%2900115-9/abstract )

Hanson, Don, 2010, Brambell’s Five Freedoms, Green Acres Kennel Shop web site, (http://www.greenacreskennel.com/dog-behavior-and-training/brambells-five-freedoms )

Herron M.E., Shofer F.S., Reisner I.R. 2009. Survey of the use and outcome of confrontational and non-confrontational training methods in client-owned dogs showing undesired behaviors. Applied Animal Behavior Science, 117, pp. 47-54. (https://vet.osu.edu/assets/pdf/hospital/behavior/trainingArticle.pdf )

Hiby, E.F., Rooney, N.J., Bradshaw, J.W.S., 2004. Dog training methods—their use, effectiveness and interaction with behaviour and welfare. Anim. Welfare 13, 63–69. (http://img2.timg.co.il/forums/1_149537364.pdf )

Mech L.D. 1999. Alpha Status, Dominance, and Division of Labor in Wolf Packs. Canadian Journal of Zoology. (http://www.wolf.org/wp-content/uploads/2013/09/267alphastatus_english.pdf )

Mech L.D. 2008. Whatever happened to the term alpha wolf? International Wolf. (http://www.4pawsu.com/alphawolf.pdf )

Overall, Dr. Karen, Dumbed down by dominance, Part 1, DVM News Magazine, March 2012, (http://veterinarynews.dvm360.com/dvm/article/articleDetail.jsp?id=762103&pageID=1&sk=&date=)

Overall, Dr. Karen, Dumbed down by dominance, Part 2, DVM News Magazine,  April 2012, (http://veterinarynews.dvm360.com/dvm/Medical+news/Dumbed-down-by-dominance-Part-2-Change-your-domina/ArticleStandard/Article/detail/767068)

Ryan, David. 2010. Why Won’t “Dominance” Die? Association of Pet Behaviour Counselors website, (http://www.apbc.org.uk/articles/why-wont-dominance-die ),

Originally published in Green Acres Kennel Shop Paw Prints, September 2002.
Updated July 2011
Updated March 2013
Update June 2015

©2015, Donald J. Hanson, All Rights Reserved <Click for Copyright and Use Policy>

Selecting A Pet Care Provider – Yes! A Trend Towards Kinder and Gentler Professional Pet Care – The PPG – Part 2

This article first appeared in the May 2015 edition of the Downeast Dog News.

<You can listen to a companion podcast to this article, first broadcast on The Woof Meow Show on the Voice of Maine on May 2, 2015, by clicking here>

Trust. Before becoming part of the pet care service industry I found it essential to get to know someone very well before entrusting them with the care of my pets. It’s a character trait that I find essential when leaving my pets in the care of someone other than myself. I need to be confident that my furry family members will be cared for to my standards.

I find that those of us that work with pets professionally are often trusted without a great deal of questions. Many seem to assume that because we work with animals that we will care for their pet the same way that they would. WhileIm A PPG Dog I believe that is true for me and my staff at Green Acres, there are people in the pet care services industry where that can be a dangerous assumption, as noted below.

Last month a post came through on my Facebook feed with the title “Unauthorized Use of Shock Collar Angers Dog Owner.” It referenced a story reported by KSNV My News 3 in Las Vegas which discussed a pet owner who left their dog with a pet sitter, only to come home and to discover that the pet sitter had used a shock collar on their dog. The dog’s owner had not been told this would happen, nor would it have been something they would have authorized. The dog’s owners were rightfully upset and angry and were stunned that something like this could happen. This is exactly the type of behavior in the pet care service industry that I was warning pet owners about in my last column. And yes, this type of thing has happened in Maine, more than once.

When I share stories like the one above the usual response I get is moral outrage followed by “How can something like this happen?” That’s when I explain what I feel are three reasons why this can and does happen.

  1. The pet care service industry is minimally regulated if regulated at all. Regulations typically only occur at the state and/or municipal level and often only focus on a facilities cleanliness, amounts of space and a pet’s physical care. A pet’s mental or emotional well-being is simply not covered in most regulations. Here in Maine, pet boarding facilities are regulated but there is no professional standard of knowledge that is legally required of the people that own and manage and care for the pets that they board. For example, there is no standard that says a boarding kennel operator needs to be knowledgeable about; pet first aid and CPR, canine social behavior, feline social behavior, species specific communication, and the supervision of animals in group play. Those that do not offer boarding but only provide daycare, group play, pet sitting, grooming and training are essentially not regulated at all. Just because someone likes dogs and has had a dog of their own does not mean that they have the knowledge and experience to safely care for the pets of others.
  2. Pet parents assume, with good intentions, that everyone in the pet care industry has the requisite knowledge and experience to properly care for pets, loves pets, and wouldn’t intentionally do anything harmful to a pet. That is a dangerous assumption and as I noted in last month’s column there are some questions a pet parent should always ask before leaving their pet in someone else’s care.
  3. The pet care industry does not currently have a universally accepted standard of care that encompasses the physical, mental and emotional well-being of pets. Fortunately that is changing with the advent of the Pet Professionals Guild, the first international organization to be committed to being “The Association for a Force-Free Pet Industry

ProudMembers BadgeThe Pet Professional Guild (PPG) was founded by Niki Tudge in 2012. PPG’s focus started on dog training and the need to help the industry move beyond the out-dated concepts of dominance and coercion/punishment based training. Today the PPG is open to all in the pet care services industry as well as pet owners. In a recent interview on The Woof Meow Show, Ms. Tudge described PPG as a place where professionals could come together and help each other, support each other, learn from each other, and network. Additionally, she described PPG as a meeting place where pet owners could access those pet professionals that share their values. She stated: “It is a place where we can advocate for how we believe our pets should be trained and cared for.”

At the heart of the Pet Professionals Guild commitment to force-free pet care is their “Guiding Principles.” A pet care professional can only become a member if they agree to abide by these principles which are clearly stated on the PPG website. Section one states: “To be in anyway affiliated with the Pet Professional Guild all members must adhere to a strict code of conduct. Pet Professional Guild Members Understand Force-Free to mean: No shock, No pain, No choke, No fear, No physical force, No physical molding, No compulsion based methods are employed to train or care for a pet.” To me that’s pretty clear and fits right in with how we have officially defined “pet friendly” at Green Acres for years. Based on feedback we get from our clients at Green Acres,’ I’d say a significant  majority of pet parents are looking for pet care providers that comply with this type of standard but as I’ve noted before, people need to ask to make sure providers do indeed actually comply with these standards.

On the May 2nd/3rd edition of The Woof Meow Show Niki, Kate and I discussed the growth of doggie daycare and the lack of professional standards and regulations. We discussed how supervising dogs playing together requires extensive knowledge and training in order to keep dogs safe and to make sure that every dog is having a good time. Niki indicated that PPG will be launching an accreditation program for dog trainers, behavior consultants and other pet care professionals in the coming months. Green Acres’ has developed its own extensive training program for our staff but we look forward to learning more about PPG’s move towards industry wide standards because we know they are necessary so that all families can feel comfortable when they leave their pet in someone else’s care.

The Pet Professional Guild was founded in 2012 and in less than three years has grown to over 4000 members across 27 countries. Pet owners can join for free and get access to webinars, some free, the PPG publication “Barks From The Guild,” and other great articles.

The Pet Professional Guild website (http://www.petprofessionalguild.com/) can also be a valuable resource for pet owners to find trainers, boarding facilities, daycares, groomers and others that share PPG’s force-free philosophy and that have committed to abide by PPG’s Guiding Principles. If the couple in the news story “Unauthorized Use of Shock Collar Angers Dog Owner” had selected a PPG professional member, their dog wouldn’t have ended up wearing a shock collar.

If you’re a pet owner/parent I encourage you to join PPG. What have you got to lose, it’s free! If you are a provider of services to pets (boarding kennel, daycare, pet sitter, dog walker, groomer, trainer, behavior consultant, vet tech and veterinarian) I encourage you to take the pledge to commit to force-free pet care by joining PPG and supporting other force-free pet professionals.

Next month I’ll wrap up this series with a discussion of what veterinary clinics are doing to make your pet’s visit to the vet fear-free.

Links to the other two parts of this series can be found below.

Selecting A Pet Care Provider – Yes! A Trend Towards Kinder and Gentler Professional Pet Care – Green Acres Kennel Shop’s “Pet Friendly” Philosophy – Part 1 – <Click Here>

Selecting A Pet Care Provider – Yes! A Trend Towards Kinder and Gentler Professional Pet Care – A Veterinary Perspective – Part 3- <Click Here>

______________________________________________________________________________
Don Hanson is the co-owner of the Green Acres Kennel Shop (greenacreskennel.com) in Bangor. He is a Bach Foundation Registered Animal Practitioner (BFRAP), Certified Dog Behavior Consultant (CDBC), Associate Certified Cat Behavior Consultant (ACCBC) and a Certified Professional Dog Trainer (CPDT-KA). He produces and co- hosts a weekly radio show and podcast, The Woof Meow Show heard on The Pulse AM620 WZON and streamed at http://www.wzonradio.com/ every Saturday at 9 AM. A list of upcoming shows and podcasts of past shows can be found at www.woofmeowshow.com. Don also writes about pets at his blog: www.words-woofs-meows.com.

©2015, Donald J. Hanson, All Rights Reserved <Click for Copyright and Use Policy>

Dog Training – How Do I Get My Dog to Stop Barking? Barking

Barking

<Updated 3SEP16>

Barking is the way dogs express an emotion of some kind. In order to be able to reduce it, we need to know why the dog is barking. – Turid Rugaas, Barking: The Sound of A Language, Dogwise Publishing, 2008

OBJECTIVE: To resolve issues with a dog whose barking is disruptive.

barking-person yelling-canstockphoto2214314Barking is one of many forms of communication for dogs. Some breeds of dogs have a tendency to bark more frequently than others. Barking is a complex behavior, meaning there are several reasons that your dog may bark. He may be barking to alert you that something or someone is approaching. He also may bark in order to obtain something such as a treat or attention. He may bark to tell you that he needs to go outside to go to the bathroom. Many dogs bark simply because they have been left alone and are frustrated, bored or anxious.

Like any behavior, a dog barks because they find the result of their barking to be rewarding. For example, your dog may bark repeatedly if they get anxious or upset when strangers enter their territory; like the postal carrier delivering the daily mail or children gathering at the end of the drive as they wait for the school bus. The dog barks and barks. “Intruder!!!” “Go away!!” Shortly thereafter the postal carrier and children leave, not because of your dogs barking, but that’s not how your dog sees it. From the dogs perspective he has just driven away the invaders in his territory. That is a huge reward!  And if it is repeated 5 to 6 times a week, as it would be in the above example, it becomes even stronger every time it occurs. Lastly, some dogs can also bark for the pure joy of it. In this case, the behavior is self-reinforcing and can be even more difficult to control.

NOTE: Do NOT get into a barking contest with your dog. All too often we inadvertently contribute to our dogs barking by yelling (barking) back at them. If your dog does not stop barking and you yell louder, your dog gets more excited and thus barks more. It will rapidly become a vicious circle.

Punishing your dog for barking; yelling at them, throwing something at them, using a shake can or an anti-barking collar, or anything else that the dog may perceive as aversive, typically will not resolve the barking and will often make it worse. Aversives cause fear and anxiety, which are a common cause of excessive barking in dogs. Green Acres Kennel Shop as well as the American Animal Hospital Association (AAHA) and the Pet Professional Guild (PPG) all strongly recommend against the use of aversives for training or behavior modification.

This Task Force opposes training methods that use aversive techniques. Aversive training has been associated with detrimental effects on the human–animal bond, problem solving ability, and the physical and behavioral health of the patient. It causes problem behaviors in normal animals and hastens progression of behavioral disorders in distressed animals. Aversive techniques are especially injurious to fearful and aggressive patients and often suppress signals of impending aggression, rendering any aggressive dog more dangerous. Aversive techniques include prong (pinch) or choke collars, cattle prods, alpha rolls, dominance downs, electronic shock collars, lunge whips, starving or withholding food, entrapment, and beating. None of those tools and methods should be used to either teach or alter behavior. Non aversive techniques rely on the identification and reward of desirable behaviors and on the appropriate use of head collars, harnesses, toys, remote treat devices, wraps, and other force-free methods of restraint. This Task Force strongly endorses techniques that focus on rewarding correct behaviors and removing rewards for unwanted behaviors.” – from the AAHA Canine and Feline Behavior Management Guidelines, published August 2015

As behaviorist Turid Rugaas so aptly noted in the quote at the beginning of this article, before we can deal with a dogs barking we first need to understand why they are barking. In her book Barking: The Sound of A Language, she recommends that the first step in getting your dogs barking under control is to keep a chart of your dogs barking so that you can better determine the cause. Such a chart might look like this:

Barking Log
Many people find it helpful to work with a Certified Dog Behavior Consultant (CDBC) in developing a behavior modification plan to reduce excessive barking. Barking is the result of an emotional response so training the dog a new behavior will seldom be sufficient to resolve the barking unless we also help the dog to have a positive emotional response. Barking is complex and having a thorough understanding of normal and abnormal canine behaviors is often necessary to determine why the barking is reinforcing to the dog. You can learn more about Green Acres Behavior Consulting services at our website <click here> or by calling us at 207-945-6841.

Recommended Resources

Articles on Don’s Blog (http://www.words-woofs-meows.com)

Book Review: Barking: The Sound of a Language by Turid Rugaashttp://www.greenacreskennel.com/blog/2016/01/29/book-review-barking-the-sound-of-a-language-by-turid-rugaas/

©2016, Donald J. Hanson, All Rights Reserved <Click for Copyright and Use Policy>

Selecting A Pet Care Provider – Yes! A Trend Towards Kinder and Gentler Professional Pet Care – Green Acres Kennel Shop’s “Pet Friendly” Philosophy – Part 1

<Updated 2MAR17>

This article first appeared in the April 2015 edition of the Downeast Dog News.

<You can listen to a companion podcast to this article, first broadcast on The Woof Meow Show on the Voice of Maine on April 11, 2015, by clicking here>

Leaving your dog at a boarding kennel, doggie daycare, grooming salon, training facility, veterinary clinic or even leaving them at home with a pet sitter is not a decision you should make lightly. The question you need to ask yourself is: what happens once you are gone? How will your pet be treated? Will your pet be comfortable and relaxed during their stay with their caregivers? While there are many wonderful facilities that could easily and honestly answer that your furry companion is in great hands; this is not true for all. However, it is with great relief that I can say with some confidence that we are beginning to see a trend toward kinder and gentler professional pet care. Today, the terms “pet friendly,” “force-free,” and “fear-free” are becoming much more commonplace in our industry.

In 2012, the Pet Professional Guild was founded in an effort to “provide educational resources to pet trainers and professional pet care providers and advocates for mutually agreed guiding principles for the pet care industry.  PPG partners, members and affiliates focus on each pet’s physical, mental, Im A PPG Dogenvironmental and nutritional well-being adhering to a holistic approach to the care and training of family pets.” In a nut shell, the ultimate goal of the PPG is to be “The Association for a Force-Free Pet Industry.” At the same time, thanks to the efforts of the late Dr. Sophia Yin and Dr. Marty Becker, veterinarians are learning how they too can make your pet’s visit to their office a fear-free experience.

Nevertheless, the reality is that the terms “pet friendly,” “force-free” and “fear-free” have no legally binding definition. These standards are voluntary and not mandated by any regulatory agency so it is still a case of “buyer beware.” Even though many facilities are licensed by the state, nothing in the law requires staff training or that a facility focus on minimizing stress and anxiety for the animals in their care. Nor do these laws restrict facilities from using aversives such as squirt bottles, citronella collars or other confrontational techniques. It is in your pet’s best interest that you have a discussion with any prospective pet care provider before leaving your pets in their care. The following are some questions that you should ask:

  • Is your staff trained in canine behavior, body language and stress signals?
  • How will you handle the situation if my pet is scared or fearful?
  • What do you do if my dog barks while they stay with you?
  • How does your staff respond if a pet growls?
  • How is the staff trained to respond if my dog jumps on them?
  • Will my pet interact with other pets that are not part of their family? If so, how will these interactions be supervised?
  • Are punishers, such as squirt bottles, ever used?
  • Will my pet ever wear a shock, citronella, choke or prong collar while with you?
  • Would your staff ever attempt to dominate or alpha-roll my dog?
  • During peak times, do you overbook? Is there a chance my pet will be boarded in a crate instead of an indoor/outdoor run?
  • At what point do you stop a nail trim or a grooming if the dog is showing signs of stress and discomfort? How and when do you decide if an animal will be muzzled?
  • Are you and your staff members of The Pet Professional Guild and do you follow their “Force-Free” philosophies?

The following is a recent example of how we worked with a dog boarding at Green Acres for the first time:

A new dog arrived for its first boarding stay. It was placed in its indoor/outdoor kennel. Immediately the dog began to back away and growl at staff when they attempted to approach it to take it outside. The pet care technician on duty contacted the manager who then came to assess the situation. Very slowly, and allowing the dog to do all the approaching, the manager was able to hook the dog to its own leash and the dog was taken for a walk to get an opportunity to assess the environment. The dog was walked on leash several times the first couple of days, by multiple staff members, until it reached a point where it was very relaxed and comfortable in the kennel. In addition, a DAP/Adaptil (dog appeasing pheromone) diffuser was plugged in near this dog’s kennel.

On this dog’s final day, it was scheduled to have a grooming. The dog was very good for the bath, but when it was time for the nail trim, it immediately tensed and became agitated. The decision was made to not to do the nails. The dog in question had progressed so far, from being absolutely terrified on day one to having a good stay, and we did not want to undo that progress. It was imperative for this dog’s future kenneling experiences that this first visit end on a good note, and forcing a nail trim would not have been beneficial to the mental health of the pet.

ProudMembers BadgeWhile we understand, and even expect, that a trip to the boarding kennel, groomer or veterinarian will have some associated stress for your animal, the onus is on those of us in the industry to make these visits as relaxing and fear free as possible. These changes need to happen system wide and here at Green Acres we call upon all other facilities to join the movement and become pet friendly facilities and we also call upon you, the consumer, to see that it happens.

For more information on Green Acres philosophies on “Pet Friendly” pet care, visit our website and look for our position statements on Pet Friendly Pet Care and Position on the Use of Dominance and Punishment for the Training and Behavior Modification of Dogs.

Next month, we will go into a discussion about the Force-Free philosophy of The Pet Professional Guild and their efforts to educate pet guardians and the pet care services industry about force-free pet care. In addition, we will explore what veterinary clinics are doing to make your pet’s visit to the vet fear-free.

Links to the other two parts of this series can be found below.

Selecting A Pet Care Provider – Yes! A Trend Towards Kinder and Gentler Professional Pet Care – The PPG – Part 2 – <Click Here>

Selecting A Pet Care Provider – Yes! A Trend Towards Kinder and Gentler Professional Pet Care – A Veterinary Perspective – Part 3- <Click Here>

Green Acres’ First Statement on Being A Pet Friendly-Facility – <Click Here>

______________________________________________________________________________
Don Hanson is the co-owner of the Green Acres Kennel Shop (greenacreskennel.com) in Bangor. He is a Bach Foundation Registered Animal Practitioner (BFRAP), Certified Dog Behavior Consultant (CDBC), Associate Certified Cat Behavior Consultant (ACCBC) and a Certified Professional Dog Trainer (CPDT-KA). He produces and co- hosts a weekly radio show and podcast, The Woof Meow Show heard on The Pulse AM620 WZON and streamed at http://www.wzonradio.com/ every Saturday at 9 AM. A list of upcoming shows and podcasts of past shows can be found at www.woofmeowshow.com. Don also writes about pets at his blog: www.words-woofs-meows.com.

©2015, Donald J. Hanson, All Rights Reserved <Click for Copyright and Use Policy>

Dog Training – It’s Responsible Pet Owners Month… Time to Train Your Dog

<This article was first published in The Maine Edge on January 28. 2015>

Don and Muppy practicing walking politely off-leash.
Don and Muppy practicing walking politely off-leash.

If you are like most people, you got a dog for companionship. Companions hang out together and training your dog makes that easier. February is Responsible Pet Owners month, and one of the most conscientious things any dog owner can do is to take the time to appropriately train their dog. Odds are if you train your dog they will be able to do more with you and will be welcome more places you would like to take them. Even your friends and family that don’t like dogs, and yes those people exist, will perhaps at least tolerate your well trained, well behaved, magnificent dog.

An untrained dog is likely to result in you, and possibly other family members, becoming frustrated. This results in a dog that also becomes frustrated and unhappy. A vicious cycle ensues and opportunities for you to teach and for the dog to learn cease to exist because you are both so wound-up.  The time for effective training is well before the bad stuff happens!

There are many advantages to having a trained dog. Trained dogs are often welcome at family and neighborhood gatherings, they are less likely to bite someone, and having a trained dog could very well end up getting you a lower insurance rate. Your veterinarian will likewise be very appreciative when you and your dog come in for a checkup and your dog shows off its skills, resulting in an easier visit for everyone. Lastly, when you truly understand your dog and have taken the time to train them; you are both more fun to be with! Really!

Unfortunately the actual training of your dog is beyond the scope of this column however, the following are some suggestions on getting started.  One option is to train your dog yourself, but you must first be well prepared with some basic information about your dog. A dog is a complex, living, sentient being very different than a human. Dogs do not come with a comprehensive user’s manual that covers everything you really need to know; what were they bred for, how they learn, what normal and abnormal behaviors look like, how they communicate and express emotions, etc. Yet we need this kind of information to make sure that we are meeting our dogs most basic needs; they need far more than food, water, shelter and a human that appreciates them. This is all essential knowledge to having a fantastic relationship with a dog.

Learning what you need to know about your dog does not happen overnight.  The following books are some recommendations that will serve as a good starter; On Talking Terms with Dogs: Calming Signals by Turid Rugaas , The Other End of the Leash by Patricia McConnell, PhD, DOGS: A Startling New Understanding of Canine Origin, Behavior and Evolution by Raymond and Lorna Coppinger, Dog Sense: How the New Science of Dog Behavior Can Make You A Better Friend to Your Pet by John Bradshaw, For the Love of A Dog – by Patricia McConnell, PhD, and Living with Kids and Dogs…Without Losing Your Mind: A Parent’s Guide to Controlling the Chaos by Colleen Pelar. Beware of information on the internet; as State Farm insurance has so graciously taught us; just because it’s on the internet does mean it is true or good advice. That holds true for the information from dear old Uncle Tim, your neighbor who considers training to be “yelling at the dog” and even some pet professionals, dog breeders and rescues. When you are reading and gathering information about dogs, please remember that not all of the information out there in the world is accurate or humane; it is your responsibility to be a critical thinker.

If you do not have the time or would simply rather not do all that reading and studying about dogs, your best bet is to contact a professional dog trainer who will be skilled not only at training dogs but also at teaching you. This part is absolutely critical! Be very wary of trainers that want to work with your dog alone and insist that they can do most of the work for you. That may sound appealing, but if you really want to be companions with your dog you need to be intimately involved with the process. Whether you choose group classes or private instruction, a professional trainer will be able to not only show you what to do but will be able to troubleshoot situations as they arise. I’ve asked books and YouTube videos questions but have yet to get an answer.

When looking for a professional dog trainer you want to make sure to select one that has kept current in the field. The best place to start is at the Certification Council for Professional Dog Trainers (www.ccpdt.org) or the International Association of Animal Behavior Consultants (www.iaabc.org). Professionals credentialed by these organizations must not only take a test and comply with a professional standard; they must acquire continuing education units in order to maintain their certifications. So get studying or find a trainer and have fun!

 

©2015, Donald J. Hanson, All Rights Reserved <Click for Copyright and Use Policy>

Dog Training – What Is Clicker Training?

clickerClicker Training uses an event marker or signal paired with positive reinforcement to train the dog each desired individual behavior. The reinforcement may be food, play, or even freedom; whatever is most motivating to the dog and applicable for that specific training session. The marker signal, in this case a “click”, is used to precisely indicate the instant the dog performs the desired behavior. For example, if I’m training a dog to sit, I click at the exact instant the dogs butt touches the floor and then reward them with a small treat. There is nothing magic about the clicker it is just a signal. Marine mammal trainers typically use a whistle as their signal or event marker. The clicker is used as a training tool only, and once the dog has been trained the behavior the clicker is no longer used for that behavior.

Clicker Training is not a novel new approach to training for dogs. It is a form of Operant Conditioning first outlined by behavioral scientist B.F. Skinner. It has been used since the 1940’s for training a wide variety of animals and has been increasing in popularity for training dogs since the 1990’s. It is also used at marine mammal parks like Sea World as well as at many zoos throughout the world.

Clicker Training at the Shedd Aquarium – These videos from NBC News describes how the Shedd Aquarium uses clicker training with everything from whales to dogs. – https://www.youtube.com/watch?v=WEn7kMb22bAhttps://www.youtube.com/watch?v=RqRmK7Wy92U

If you want to learn more about the power and versatility of clicker training, check out these articles:

Clicker Training: A Dog’s Point of Viewhttp://www.greenacreskennel.com/blog/1997/12/01/dog-training-clicker-training-a-dogs-point-of-view/

The CIA’s Most Highly-Trained Spies Weren’t Even Human-Smithsonian – This link from the October 2013 issue of the Smithsonian discusses how clicker training/operant conditioning was used to train animals for intelligence gathering. It illustrates the power and versatility of this training technique. – http://www.smithsonianmag.com/history/the-cias-most-highly-trained-spies-werent-even-human-20149

 

 

©2015, Donald J. Hanson, All Rights Reserved <Click for Copyright and Use Policy>

Dog Training – Clicker Training: A Dog’s Point of View

By Jade Ramsdell

Jade #2I groaned in disgust when my mom came home and announced I would be attending an obedience class. Wasn’t she aware that I already knew everything? Why was this insane woman putting me through these nonsensical commands all over again? She even seemed convinced that this “new style” of training was going to be fun! UGHHHHH…Oh well, I realized that mom was determined. At my age, I was going back to school.

The first day of class arrived much too soon. Mom packed me up in the car and off we went. The previous group was just finishing up as we arrived – a bunch of immature pups. I could comprehend the logic of their being in class, but surely not me! My class was up next. They called it “Click N’ Trick.” I found it unbelievable that these humans thought they were capable of teaching me anything new. Aside from all of the basic commands, I had already taught myself to open windows, doors, even kitchen cabinets. And they thought they could train me to do more! Well, I decided to show them. I made the decision to do a perfect down stay for the duration of the class. That would definitely teach everyone that I had nothing left to learn. Maybe then mom would give up this ridiculous idea.

Everything got quiet as the instructor started explaining to the people about animal training and some weird device called a “clicker.” (Humans need lots of explanations!) This clicker thing was made of metal and plastic and the instructor was periodically pressing down in the center of it. The clicker made an interesting noise. Against my better judgment, I was actually beginning to get curious about it. SNIFF SNIFF SNIFF, I smelled food!! I am blessed with a very sensitive nose, among other things, and knew for a fact that it was good stuff. All of sudden looking bored was not so easy. I HAD to figure out how to get that food!! Thanks to my extreme intelligence it only took me a couple of seconds to make the connection. When I heard the click that the piece of plastic made, I knew food might follow. Now, if only I could discover how to make the clicker work…

The next step was the hardest. I wanted my mom to make that plastic thing click, but she was not telling me what to do. I tried sitting – that did not work. I tried laying down – that did not work. I even tried speaking – still no click. In my confusion, I started to walk away and all of a sudden CLICK! What was going on here? Mom was clicking me for going away? That couldn’t be. Then I saw it. There in front of me was a ladder. Now I understood. I was being clicked and rewarded for going to the ladder. Next I decided to see what she would do if I put a paw on the ladder. CLICK! It was unbelievable. My mom was actually encouraging me to climb ladders. I had never been to such a weird dog training class before. It was actually kind of cool!

I really like this new style of training. Nobody is telling me what to do or placing me in awkward positions. Instead, I have to figure it all out for myself, and as we all know, us hound dogs are independent thinkers.

Mom is now teaching me how to shake my head “NO” and to walk backwards (Mom is a bit of an oddball.) My sister learned how to close the refrigerator door and sit in chairs (The sitting in chairs helps her when visiting people at the nursing home.)

By the way – mom got really well trained in this class- now she has to always look to make sure there are no ladders for me to climb on when she is not around.

Jade Ramsdell

Hounddog, First-Class

Originally published in Green Acres Kennel Shop Paw Prints, Winter 1997.

©2015, Donald J. Hanson, All Rights Reserved <Click for Copyright and Use Policy>